/* ================================================
   Digital Equipamentos — iOS Design System v2
   Glassmorphism + Dark Mode + Animations
   ================================================ */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap');

:root {
  --color-primary:    #0A84FF;
  --color-secondary:  #0064D0;
  --color-accent:     #30D158;
  --color-warning:    #FF9F0A;
  --color-error:      #FF453A;
  --color-bg:         #F2F5F9;
  --color-card:       rgba(255,255,255,0.82);
  --color-text:       #1C1C1E;
  --color-text-sub:   #636366;
  --color-border:     rgba(60,60,67,0.1);
  --color-fill:       rgba(120,120,128,0.08);
  --color-glass:      rgba(255,255,255,0.65);
  --color-glass-border: rgba(255,255,255,0.3);
  --font-main:        'Inter', -apple-system, BlinkMacSystemFont, 'SF Pro Display', 'Segoe UI', sans-serif;
  --radius:           16px;
  --radius-sm:        10px;
  --radius-lg:        24px;
  --radius-xl:        32px;
  --shadow-sm:        0 2px 8px rgba(0,0,0,0.06);
  --shadow-md:        0 8px 24px rgba(0,0,0,0.09);
  --shadow-lg:        0 20px 60px rgba(0,0,0,0.12);
  --shadow-glow:      0 0 40px rgba(10,132,255,0.15);
  --transition:       .28s cubic-bezier(0.4,0,0.2,1);
  --transition-fast:  .15s cubic-bezier(0.4,0,0.2,1);
  --transition-spring:.5s cubic-bezier(0.34,1.56,0.64,1);
  --sidebar-w:        260px;
  --safe-bottom:      env(safe-area-inset-bottom, 0px);
}

/* ── Dark Mode ── */
[data-theme="dark"] {
  --color-bg:         #000000;
  --color-card:       rgba(44,44,46,0.82);
  --color-text:       #F5F5F7;
  --color-text-sub:   #98989D;
  --color-border:     rgba(84,84,88,0.34);
  --color-fill:       rgba(120,120,128,0.2);
  --color-glass:      rgba(44,44,46,0.6);
  --color-glass-border: rgba(84,84,88,0.3);
  --shadow-sm:        0 2px 8px rgba(0,0,0,0.2);
  --shadow-md:        0 8px 24px rgba(0,0,0,0.3);
  --shadow-lg:        0 20px 60px rgba(0,0,0,0.4);
}
[data-theme="dark"] .badge-success { color: #30D158; }
[data-theme="dark"] .badge-warning { color: #FF9F0A; }
[data-theme="dark"] .badge-primary { color: #64B5F6; }
[data-theme="dark"] .form-control { background: rgba(28,28,30,0.8); color: var(--color-text); }
[data-theme="dark"] .form-control::placeholder { color: #636366; }
[data-theme="dark"] .modal { background: rgba(28,28,30,0.95); }
[data-theme="dark"] .tab-btn.active { background: var(--color-card); color: var(--color-text); }
[data-theme="dark"] .signature-pad-wrap { background: #1C1C1E; }
[data-theme="dark"] .signature-pad-wrap canvas { background: #1C1C1E; }
[data-theme="dark"] .mobile-header { background: rgba(28,28,30,0.86); border-bottom-color: rgba(84,84,88,0.34); }
[data-theme="dark"] .action-card,
[data-theme="dark"] .os-card,
[data-theme="dark"] .card,
[data-theme="dark"] .wallet-card,
[data-theme="dark"] .upload-area,
[data-theme="dark"] .mobile-header { background: var(--color-card); }
[data-theme="dark"] .action-card:hover { box-shadow: 0 22px 45px rgba(0,0,0,0.22); }

html[data-theme="dark"] body { background: var(--color-bg); }
html[data-theme="light"] body { background: linear-gradient(180deg, #eff5ff 0%, #f4f8ff 35%, #f2f5f9 100%); }

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
html { font-size: 16px; scroll-behavior: smooth; -webkit-tap-highlight-color: transparent; }

body {
  font-family: var(--font-main);
  background: var(--color-bg);
  color: var(--color-text);
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  min-height: 100vh;
  overflow-x: hidden;
  position: relative;
}
body::before {
  content: '';
  position: fixed;
  inset: 0;
  background: radial-gradient(circle at top left, rgba(10,132,255,0.12), transparent 28%),
              radial-gradient(circle at bottom right, rgba(48,209,88,0.08), transparent 24%);
  pointer-events: none;
  z-index: -1;
}

/* ── Typography ── */
h1,h2,h3,h4,h5,h6 { font-weight: 700; line-height: 1.2; letter-spacing: -0.02em; }
h1 { font-size: 2rem; }
h2 { font-size: 1.5rem; }
h3 { font-size: 1.2rem; }
h4 { font-size: 1rem; }
p  { line-height: 1.6; }
a  { color: var(--color-primary); text-decoration: none; }
a:hover { opacity: .8; }

/* ── Layout Shell ── */
.app-shell { display: flex; min-height: 100vh; }

/* ── Sidebar ── */
.sidebar {
  width: var(--sidebar-w); min-height: 100vh;
  background: var(--color-card);
  backdrop-filter: blur(26px) saturate(190%);
  -webkit-backdrop-filter: blur(26px) saturate(190%);
  border-right: 1px solid var(--color-border);
  position: fixed; top: 0; left: 0; bottom: 0; z-index: 100;
  display: flex; flex-direction: column;
  transition: transform var(--transition), box-shadow var(--transition);
  box-shadow: 0 20px 60px rgba(15,23,42,0.06);
}
.sidebar:hover { box-shadow: 0 28px 90px rgba(15,23,42,0.08); }
.sidebar-logo { padding: 32px 24px 24px; border-bottom: 1px solid rgba(10,132,255,0.12); }
.sidebar-logo img { height: 56px; object-fit: contain; }
.sidebar-logo .brand-name { font-size: 1.2rem; font-weight: 800; color: var(--color-primary); letter-spacing: -0.04em; }
.sidebar-logo .brand-sub { font-size: 0.72rem; color: var(--color-text-sub); text-transform: uppercase; letter-spacing: 0.1em; margin-top: 4px; }
.sidebar-nav { flex: 1; padding: 16px 12px; overflow-y: auto; }
.nav-section-label { font-size: 0.68rem; font-weight: 600; text-transform: uppercase; letter-spacing: 0.1em; color: var(--color-text-sub); padding: 16px 12px 6px; }
.nav-item {
  display: flex; align-items: center; gap: 10px;
  padding: 10px 14px; border-radius: var(--radius-sm);
  font-size: 0.9rem; font-weight: 500; color: var(--color-text);
  cursor: pointer; transition: background var(--transition), color var(--transition);
  margin-bottom: 2px; text-decoration: none;
}
.nav-item:hover { background: rgba(10,132,255,0.08); color: var(--color-primary); }
.nav-item.active { background: linear-gradient(135deg, var(--color-primary), var(--color-secondary)); color: #fff; box-shadow: 0 14px 30px rgba(10,132,255,0.22); }
.nav-item .nav-icon { width: 36px; height: 36px; display: flex; align-items: center; justify-content: center; border-radius: 12px; background: rgba(10,132,255,0.08); flex-shrink: 0; }
.nav-item.active .nav-icon { background: rgba(255,255,255,0.2); }
.nav-badge { margin-left: auto; background: var(--color-error); color: #fff; font-size: 0.68rem; font-weight: 700; padding: 2px 7px; border-radius: 20px; min-width: 20px; text-align: center; }
.sidebar-footer { padding: 16px 20px; border-top: 1px solid var(--color-border); }
.user-pill { display: flex; align-items: center; gap: 10px; padding: 10px 12px; border-radius: var(--radius-sm); background: var(--color-fill); cursor: pointer; transition: background var(--transition); }
.user-pill:hover { background: rgba(120,120,128,0.14); }
.user-avatar { width: 36px; height: 36px; border-radius: 50%; background: var(--color-primary); display: flex; align-items: center; justify-content: center; color: #fff; font-weight: 700; font-size: 0.85rem; flex-shrink: 0; }
.user-name { font-size: 0.85rem; font-weight: 600; }
.user-role { font-size: 0.72rem; color: var(--color-text-sub); }

/* ── Main Content ── */
.main-content { margin-left: var(--sidebar-w); flex: 1; display: flex; flex-direction: column; min-height: 100vh; }

/* ── Top Bar ── */
.topbar {
  height: 72px; background: rgba(255,255,255,0.88);
  backdrop-filter: blur(22px); -webkit-backdrop-filter: blur(22px);
  border-bottom: 1px solid rgba(10,132,255,0.08);
  display: flex; align-items: center; padding: 0 32px; gap: 16px;
  position: sticky; top: 0; z-index: 90;
  box-shadow: 0 20px 50px rgba(15,23,42,0.06);
}
.topbar-title { font-size: 1.15rem; font-weight: 800; flex: 1; letter-spacing: -0.02em; min-width: 0; }
.topbar-actions { display: flex; align-items: center; gap: 12px; }

@media (max-width: 992px) {
  .topbar { flex-wrap: wrap; height: auto; padding: 16px; }
  .topbar-title { order: 3; width: 100%; }
  .topbar-actions { order: 2; margin-left: auto; }
}

/* ── Page Content ── */
.page-content { padding: 32px; flex: 1; max-width: 1180px; width: 100%; margin: 0 auto; }

/* ── Cards ── */
.card {
  background: rgba(255,255,255,0.86);
  backdrop-filter: blur(24px) saturate(180%);
  -webkit-backdrop-filter: blur(24px) saturate(180%);
  border: 1px solid rgba(10,132,255,0.1);
  border-radius: var(--radius);
  box-shadow: 0 28px 70px rgba(15,23,42,0.06);
  overflow: hidden;
  transition: transform var(--transition), box-shadow var(--transition);
}
.card:hover { transform: translateY(-2px); box-shadow: var(--shadow-lg); }
.card-header { padding: 24px 28px 18px; border-bottom: 1px solid rgba(10,132,255,0.08); display: flex; align-items: center; justify-content: space-between; gap: 14px; }
.card-title { font-size: 1.05rem; font-weight: 800; letter-spacing: -0.02em; }
.card-body { padding: 28px; }
.card-footer { padding: 18px 28px; border-top: 1px solid var(--color-border); background: var(--color-card); }

/* ── Stats Grid ── */
.stats-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 20px; margin-bottom: 32px; }
.stat-card {
  background: var(--color-card); backdrop-filter: blur(20px);
  border: 1px solid var(--color-border); border-radius: var(--radius);
  padding: 24px; box-shadow: var(--shadow-sm);
  transition: transform var(--transition), box-shadow var(--transition);
}
.stat-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-md); }
.stat-value { font-size: 2.2rem; font-weight: 800; letter-spacing: -0.04em; color: var(--color-primary); line-height: 1; margin-bottom: 4px; }
.stat-label { font-size: 0.85rem; color: var(--color-text-sub); font-weight: 500; }
.stat-icon { width: 48px; height: 48px; border-radius: 14px; display: flex; align-items: center; justify-content: center; margin-bottom: 16px; font-size: 1.4rem; }

/* ── Buttons ── */
.btn {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 10px 20px; border: none; border-radius: var(--radius);
  font-family: var(--font-main); font-size: 0.9rem; font-weight: 600;
  cursor: pointer; transition: transform var(--transition), background var(--transition), box-shadow var(--transition);
  text-decoration: none; line-height: 1;
}
.btn:hover { transform: translateY(-1px); }
.btn:active { transform: scale(0.97); }
.btn-primary { background: linear-gradient(135deg, var(--color-primary), var(--color-secondary)); color: #fff; box-shadow: 0 16px 32px rgba(10,132,255,0.22); }
.btn-primary:hover { background: linear-gradient(135deg, #0a7ae0, #005ec7); }
.btn-secondary { background: var(--color-card); color: var(--color-text); border: 1px solid var(--color-border); }
.btn-secondary:hover { background: rgba(255,255,255,0.95); }
.btn-success { background: var(--color-accent); color: #fff; }
.btn-warning { background: var(--color-warning); color: #fff; }
.btn-danger { background: var(--color-error); color: #fff; }
.btn-sm { padding: 6px 14px; font-size: 0.82rem; }
.btn-lg { padding: 14px 28px; font-size: 1rem; }
.btn-full { width: 100%; justify-content: center; }
.btn-icon-only { padding: 10px; width: 40px; height: 40px; justify-content: center; }
.btn:disabled { opacity: .5; cursor: not-allowed; pointer-events: none; }

/* ── Forms ── */
.form-group { margin-bottom: 20px; }
.form-label { display: block; font-size: 0.875rem; font-weight: 500; margin-bottom: 6px; color: var(--color-text); }
.form-label span.req { color: var(--color-error); margin-left: 2px; }
.form-control {
  width: 100%; padding: 14px 18px;
  background: rgba(255,255,255,0.95); border: 1.5px solid rgba(10,132,255,0.12);
  border-radius: calc(var(--radius-sm) + 2px); font-family: var(--font-main);
  font-size: 0.96rem; color: var(--color-text); outline: none;
  min-height: 48px; box-shadow: inset 0 2px 4px rgba(15,15,15,0.05);
  transition: border-color var(--transition), box-shadow var(--transition), transform var(--transition);
}
.form-control:hover { transform: translateY(-1px); }
.form-control:focus { border-color: var(--color-primary); box-shadow: 0 0 0 5px rgba(10,132,255,0.14); }
.form-control::placeholder { color: var(--color-text-sub); }
textarea.form-control { resize: vertical; min-height: 100px; }
select.form-control { appearance: none; background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='%23636366' viewBox='0 0 16 16'%3E%3Cpath d='M7.247 11.14L2.451 5.658C1.885 5.013 2.345 4 3.204 4h9.592a1 1 0 0 1 .753 1.659l-4.796 5.48a1 1 0 0 1-1.506 0z'/%3E%3C/svg%3E"); background-repeat: no-repeat; background-position: right 14px center; padding-right: 40px; }
.form-hint { font-size: 0.78rem; color: var(--color-text-sub); margin-top: 4px; }
.form-error { font-size: 0.78rem; color: var(--color-error); margin-top: 4px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.form-row-3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 16px; }


/* ── Table ── */
.table-wrap { overflow-x: auto; border-radius: var(--radius); }
table { width: 100%; border-collapse: collapse; }
thead tr { background: var(--color-fill); }
th { padding: 12px 16px; text-align: left; font-size: 0.78rem; font-weight: 600; text-transform: uppercase; letter-spacing: 0.05em; color: var(--color-text-sub); white-space: nowrap; }
td { padding: 14px 16px; border-bottom: 1px solid var(--color-border); font-size: 0.9rem; }
tr:last-child td { border-bottom: none; }
tbody tr { transition: background var(--transition); }
tbody tr:hover { background: var(--color-fill); }

/* ── Badges ── */
.badge { display: inline-flex; align-items: center; gap: 4px; padding: 4px 10px; border-radius: 20px; font-size: 0.75rem; font-weight: 600; white-space: nowrap; }
.badge-primary { background: rgba(10,132,255,0.12); color: var(--color-primary); }
.badge-success { background: rgba(48,209,88,0.12); color: #1E7A3A; }
.badge-warning { background: rgba(255,159,10,0.12); color: #B36200; }
.badge-error { background: rgba(255,69,58,0.12); color: var(--color-error); }
.badge-neutral { background: var(--color-fill); color: var(--color-text-sub); }

/* ── Alerts / Toasts ── */
.alert { padding: 14px 18px; border-radius: var(--radius-sm); font-size: 0.9rem; margin-bottom: 16px; display: flex; align-items: flex-start; gap: 10px; }
.alert-success { background: rgba(48,209,88,0.1); color: #1E7A3A; border: 1px solid rgba(48,209,88,0.3); }
.alert-error { background: rgba(255,69,58,0.08); color: var(--color-error); border: 1px solid rgba(255,69,58,0.25); }
.alert-warning { background: rgba(255,159,10,0.1); color: #B36200; border: 1px solid rgba(255,159,10,0.3); }
.alert-info { background: rgba(10,132,255,0.08); color: var(--color-primary); border: 1px solid rgba(10,132,255,0.2); }

#toast-container { position: fixed; bottom: 24px; right: 24px; z-index: 9999; display: flex; flex-direction: column; gap: 10px; pointer-events: none; }
.toast {
  background: rgba(28,28,30,0.92); backdrop-filter: blur(20px);
  color: #fff; padding: 14px 20px; border-radius: var(--radius);
  font-size: 0.875rem; font-weight: 500; box-shadow: var(--shadow-lg);
  pointer-events: all; animation: slideUp .28s ease forwards;
  max-width: 340px; display: flex; align-items: center; gap: 10px;
}
.toast.success::before { content: '\2713'; color: var(--color-accent); font-weight: 800; }
.toast.error::before { content: '\2715'; color: var(--color-error); font-weight: 800; }
.toast.warning::before { content: '!'; color: var(--color-warning); font-weight: 800; }
@keyframes slideUp { from { opacity: 0; transform: translateY(16px); } to { opacity: 1; transform: translateY(0); } }

/* ── Modals ── */
.modal-overlay {
  position: fixed; inset: 0; background: rgba(0,0,0,0.4);
  backdrop-filter: blur(4px); z-index: 500;
  display: flex; align-items: center; justify-content: center; padding: 20px;
  opacity: 0; pointer-events: none; transition: opacity var(--transition);
}
.modal-overlay.open { opacity: 1; pointer-events: all; }
.modal {
  background: rgba(255,255,255,0.95); backdrop-filter: blur(32px);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg); width: 100%; max-width: 560px;
  transform: scale(0.96) translateY(10px); transition: transform var(--transition);
}
.modal-overlay.open .modal { transform: scale(1) translateY(0); }
.modal-header { padding: 24px 28px 18px; border-bottom: 1px solid var(--color-border); display: flex; align-items: center; justify-content: space-between; }
.modal-header h2 { font-size: 1.1rem; }
.modal-close { width: 32px; height: 32px; border-radius: 50%; background: var(--color-fill); border: none; display: flex; align-items: center; justify-content: center; cursor: pointer; font-size: 1rem; transition: background var(--transition); }
.modal-close:hover { background: rgba(120,120,128,0.2); }
.modal-body { padding: 24px 28px; }
.modal-footer { padding: 16px 28px 24px; display: flex; gap: 12px; justify-content: flex-end; }

/* ── Urgency / Priority ── */
.urgency-critica { color: var(--color-error); }
.urgency-alta { color: var(--color-warning); }
.urgency-media { color: var(--color-primary); }
.urgency-baixa { color: var(--color-text-sub); }

/* ── Search bar ── */
.search-wrap { position: relative; }
.search-wrap .search-icon { position: absolute; left: 14px; top: 50%; transform: translateY(-50%); color: var(--color-text-sub); pointer-events: none; }
.search-wrap .form-control { padding-left: 40px; }

/* ── Pagination ── */
.pagination { display: flex; align-items: center; gap: 6px; padding: 16px 0 0; }
.page-btn { width: 36px; height: 36px; border-radius: 10px; border: 1.5px solid var(--color-border); background: var(--color-card); font-size: 0.875rem; font-weight: 500; cursor: pointer; display: flex; align-items: center; justify-content: center; transition: all var(--transition); }
.page-btn:hover, .page-btn.active { background: var(--color-primary); color: #fff; border-color: var(--color-primary); }

/* ── Login page ── */
.login-page { min-height: 100vh; display: flex; background: linear-gradient(135deg, #0064D0 0%, #0A84FF 50%, #38BDF8 100%); }
.login-left { flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center; padding: 48px; color: #fff; }
.login-right { width: 480px; min-height: 100vh; background: rgba(255,255,255,0.96); backdrop-filter: blur(32px); display: flex; flex-direction: column; align-items: center; justify-content: center; padding: 48px 52px; }
.login-brand { font-size: 3rem; font-weight: 900; letter-spacing: -0.05em; margin-bottom: 12px; }
.login-tagline { font-size: 1.1rem; opacity: 0.85; max-width: 360px; text-align: center; line-height: 1.6; }
.login-form-title { font-size: 1.7rem; font-weight: 800; color: var(--color-text); margin-bottom: 8px; letter-spacing: -0.03em; }
.login-form-sub { color: var(--color-text-sub); font-size: 0.9rem; margin-bottom: 32px; }
.login-logo { width: 80px; height: 80px; margin-bottom: 24px; border-radius: 20px; object-fit: contain; background: rgba(255,255,255,0.2); padding: 8px; }

/* ── Empty state ── */
.empty-state { display: flex; flex-direction: column; align-items: center; justify-content: center; padding: 64px 24px; text-align: center; }
.empty-icon { font-size: 3rem; margin-bottom: 16px; opacity: 0.35; }
.empty-title { font-size: 1.1rem; font-weight: 700; margin-bottom: 8px; }
.empty-sub { color: var(--color-text-sub); font-size: 0.9rem; max-width: 300px; }

/* ── Tabs ── */
.tabs { display: flex; gap: 4px; background: var(--color-fill); border-radius: var(--radius-sm); padding: 4px; margin-bottom: 24px; }
.tab-btn { flex: 1; padding: 9px 16px; border: none; border-radius: 8px; font-family: var(--font-main); font-size: 0.875rem; font-weight: 500; color: var(--color-text-sub); background: transparent; cursor: pointer; transition: all var(--transition); }
.tab-btn.active { background: var(--color-card); color: var(--color-text); box-shadow: var(--shadow-sm); }

/* ── Mobile sidebar toggle ── */
.sidebar-toggle { display: none; width: 40px; height: 40px; border-radius: 10px; background: var(--color-fill); border: 1px solid var(--color-border); align-items: center; justify-content: center; cursor: pointer; font-size: 1.2rem; }

/* ══════════════════════════════════════════════════
   MOBILE-FIRST PORTAL (Cliente & Tecnico)
   ══════════════════════════════════════════════════ */

.mobile-portal {
  background: var(--color-bg);
  max-width: 430px;
  margin: 0 auto;
  min-height: 100vh;
  position: relative;
}

/* ── Glass Topbar ── */
.mobile-header {
  background: rgba(255,255,255,0.92);
  backdrop-filter: blur(24px) saturate(180%);
  -webkit-backdrop-filter: blur(24px) saturate(180%);
  border-bottom: 1px solid rgba(10,132,255,0.12);
  padding: 18px 20px;
  position: sticky; top: 0; z-index: 50;
  display: flex; align-items: center; justify-content: space-between;
  gap: 14px;
}
.mobile-title { font-size: 1.15rem; font-weight: 800; letter-spacing: -0.02em; }
.mobile-header .theme-toggle { margin-left: auto; }
.mobile-body { padding: 24px 20px 140px; }

/* ── Action panel for mobile/home cards */
.action-panel { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; margin-bottom: 18px; }
.action-card { display: flex; flex-direction: column; justify-content: space-between; gap: 10px;
  padding: 18px 16px; border-radius: var(--radius); background: rgba(255,255,255,0.96);
  border: 1px solid rgba(10,132,255,0.1); box-shadow: 0 14px 32px rgba(15,23,42,0.06);
  text-decoration: none; color: var(--color-text);
  transition: transform var(--transition), box-shadow var(--transition);
}
.action-card:hover { transform: translateY(-2px); box-shadow: 0 22px 45px rgba(15,23,42,0.09); }
.action-card h3 { margin: 0; font-size: 0.98rem; font-weight: 700; }
.action-card p { margin: 0; color: var(--color-text-sub); font-size: 0.87rem; line-height: 1.45; }
.action-card .action-icon { font-size: 1.4rem; }

/* ── Glass Bottom Nav ── */
.mobile-bottom-nav {
  position: fixed; bottom: 0; left: 50%; transform: translateX(-50%);
  width: 100%; max-width: 430px;
  background: rgba(255,255,255,0.92);
  backdrop-filter: blur(24px) saturate(180%);
  -webkit-backdrop-filter: blur(24px) saturate(180%);
  border-top: 1px solid rgba(10,132,255,0.1);
  display: flex; padding: 8px 12px;
  padding-bottom: calc(8px + var(--safe-bottom));
  box-shadow: 0 -10px 28px rgba(15,23,42,0.08);
  z-index: 100;
}
.mobile-nav-item {
  flex: 1; display: flex; flex-direction: column; align-items: center; gap: 4px;
  padding: 10px 6px; border-radius: var(--radius-sm);
  cursor: pointer; transition: transform var(--transition), background var(--transition);
  text-decoration: none; color: var(--color-text-sub);
  position: relative;
}
.mobile-nav-item.active { color: var(--color-primary); }
.mobile-nav-item.active::after {
  content: ''; position: absolute; top: -6px; left: 50%; transform: translateX(-50%);
  width: 20px; height: 3px; border-radius: 2px; background: var(--color-primary);
}
.mobile-nav-item:hover { background: rgba(10,132,255,0.08); }
.mobile-nav-icon { font-size: 1.25rem; line-height: 1; }
.mobile-nav-label { font-size: 0.68rem; font-weight: 700; letter-spacing: 0.02em; }

/* ── OS Card (mobile) ── */
.os-card {
  background: var(--color-card); border: 1px solid var(--color-border);
  border-radius: var(--radius); padding: 20px; margin-bottom: 14px;
  box-shadow: 0 18px 40px rgba(15,23,42,0.06);
  transition: box-shadow var(--transition), transform var(--transition);
  cursor: pointer;
}

/* ══════════════════════════════════════════════════
   CLIENTE PORTAL — iOS Shell
   ══════════════════════════════════════════════════ */

.client-shell { max-width: 430px; margin: 0 auto; min-height: 100vh; position: relative; background: linear-gradient(180deg, #f5f9ff 0%, #ffffff 100%); }

.client-topbar {
  background: linear-gradient(135deg, var(--color-secondary) 0%, var(--color-primary) 100%);
  padding: 24px 24px 44px; color: #fff; position: relative;
  overflow: hidden;
}
.client-topbar::before {
  content: ''; position: absolute; top: -42%; right: -20%;
  width: 210px; height: 210px; border-radius: 50%;
  background: rgba(255,255,255,0.1);
}
.client-topbar::after {
  content: ''; position: absolute; bottom: -25%; left: -12%;
  width: 180px; height: 180px; border-radius: 50%;
  background: rgba(255,255,255,0.06);
}
.client-topbar .logo { display: block; max-width: 160px; width: auto; max-height: 42px; object-fit: contain; margin-bottom: 10px; }
.client-topbar h1 { font-size: 1.45rem; font-weight: 800; position: relative; z-index: 1; margin-bottom: 4px; }
.client-topbar .sub { font-size: .88rem; opacity: .9; position: relative; z-index: 1; }
.client-topbar .topbar-actions { position: relative; z-index: 1; display: flex; align-items: center; gap: 10px; margin-top: 16px; }

.client-content {
  background: var(--color-bg);
  border-radius: 28px 28px 0 0;
  margin-top: -24px;
  padding: 28px 20px 110px;
  min-height: 64vh;
  position: relative; z-index: 2;
}

.client-bottom-nav {
  position: fixed; bottom: 0; left: 50%; transform: translateX(-50%);
  width: 100%; max-width: 430px;
  background: rgba(255,255,255,0.92);
  backdrop-filter: blur(24px) saturate(180%);
  -webkit-backdrop-filter: blur(24px) saturate(180%);
  border-top: 1px solid rgba(10,132,255,0.1);
  display: flex; padding: 8px 12px;
  padding-bottom: calc(8px + var(--safe-bottom));
  z-index: 100;
}

/* ══════════════════════════════════════════════════
   iOS WALLET CARDS (Cliente)
   ══════════════════════════════════════════════════ */

.wallet-card {
  background: linear-gradient(180deg, rgba(255,255,255,0.92), rgba(245,249,255,0.82));
  backdrop-filter: blur(22px) saturate(180%);
  -webkit-backdrop-filter: blur(22px) saturate(180%);
  border: 1px solid rgba(10,132,255,0.1);
  border-radius: var(--radius-lg);
  padding: 22px;
  margin-bottom: 16px;
  box-shadow: 0 28px 60px rgba(15,23,42,0.08);
  transition: transform var(--transition), box-shadow var(--transition);
  cursor: pointer;
  position: relative;
  overflow: hidden;
}
.wallet-card:hover { transform: translateY(-3px); box-shadow: 0 32px 80px rgba(15,23,42,0.12); }
.wallet-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-md); }
.wallet-card:active { transform: scale(0.98); transition: transform 0.1s; }
.wallet-card::before {
  content: ''; position: absolute; top: 0; right: 0;
  width: 80px; height: 80px; border-radius: 0 0 0 80px;
  background: linear-gradient(135deg, rgba(10,132,255,0.06), rgba(10,132,255,0.02));
}
.wallet-card-header { display: flex; justify-content: space-between; align-items: center; margin-bottom: 12px; }
.wallet-card-id { font-size: 0.72rem; font-weight: 600; color: var(--color-text-sub); letter-spacing: 0.04em; }
.wallet-card-title { font-size: 1rem; font-weight: 700; margin-bottom: 6px; }
.wallet-card-meta { display: flex; gap: 10px; flex-wrap: wrap; font-size: 0.78rem; color: var(--color-text-sub); }
.wallet-card-meta span { display: flex; align-items: center; gap: 4px; }

/* ══════════════════════════════════════════════════
   STATUS TIMELINE (Cliente)
   ══════════════════════════════════════════════════ */

.status-timeline { padding: 4px 0; }
.timeline-step {
  display: flex; gap: 14px; position: relative;
  padding-bottom: 24px;
}
.timeline-step:last-child { padding-bottom: 0; }
.timeline-step::before {
  content: ''; position: absolute; left: 15px; top: 32px;
  width: 2px; height: calc(100% - 32px);
  background: var(--color-border);
}
.timeline-step:last-child::before { display: none; }
.timeline-step.completed::before { background: var(--color-accent); }
.timeline-step.active::before {
  background: linear-gradient(to bottom, var(--color-primary), var(--color-border));
}
.timeline-dot {
  width: 32px; height: 32px; border-radius: 50%; flex-shrink: 0;
  display: flex; align-items: center; justify-content: center;
  background: var(--color-fill); border: 2px solid var(--color-border);
  font-size: 0.8rem; color: var(--color-text-sub);
  transition: all var(--transition-spring);
  z-index: 1;
}
.timeline-step.completed .timeline-dot {
  background: var(--color-accent); border-color: var(--color-accent); color: #fff;
}
.timeline-step.active .timeline-dot {
  background: var(--color-primary); border-color: var(--color-primary); color: #fff;
  box-shadow: 0 0 0 4px rgba(10,132,255,0.2);
  animation: pulse-dot 2s ease infinite;
}
@keyframes pulse-dot {
  0%, 100% { box-shadow: 0 0 0 4px rgba(10,132,255,0.2); }
  50% { box-shadow: 0 0 0 8px rgba(10,132,255,0.1); }
}
.timeline-info { flex: 1; padding-top: 4px; }
.timeline-label { font-size: 0.9rem; font-weight: 600; margin-bottom: 2px; }
.timeline-date { font-size: 0.75rem; color: var(--color-text-sub); }
.timeline-step.active .timeline-label { color: var(--color-primary); }

/* ══════════════════════════════════════════════════
   WIZARD FORM (Cliente — Novo Chamado)
   ══════════════════════════════════════════════════ */

.wizard-progress {
  display: flex; align-items: center; gap: 0;
  margin-bottom: 28px; padding: 0 8px;
}
.wizard-step-indicator {
  flex: 1; height: 4px; border-radius: 2px;
  background: var(--color-fill); position: relative;
  overflow: hidden;
}
.wizard-step-indicator .fill {
  height: 100%; border-radius: 2px;
  background: var(--color-primary);
  transition: width var(--transition-spring);
  width: 0%;
}
.wizard-step-indicator.completed .fill { width: 100%; }
.wizard-step-indicator.active .fill { width: 50%; }

.wizard-panel {
  display: none;
  animation: fadeSlideIn .35s ease forwards;
}
.wizard-panel.active { display: block; }
@keyframes fadeSlideIn {
  from { opacity: 0; transform: translateX(20px); }
  to { opacity: 1; transform: translateX(0); }
}

.wizard-actions {
  display: flex; flex-wrap: wrap; gap: 12px; margin-top: 24px;
}
.wizard-actions .btn { min-width: 150px; }

/* ── Urgency Radio Cards ── */
.urgency-options { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.urgency-option {
  padding: 14px 16px; border-radius: var(--radius);
  border: 2px solid var(--color-border);
  background: var(--color-card);
  cursor: pointer; transition: all var(--transition);
  text-align: center;
}
.urgency-option:hover { border-color: var(--color-primary); }
.urgency-option.selected { border-color: var(--color-primary); background: rgba(10,132,255,0.06); box-shadow: var(--shadow-glow); }
.urgency-option input { display: none; }
.urgency-option .urgency-icon { font-size: 1.5rem; margin-bottom: 4px; }
.urgency-option .urgency-label { font-size: 0.82rem; font-weight: 600; }

/* ══════════════════════════════════════════════════
   SLA TIMER (Tecnico)
   ══════════════════════════════════════════════════ */

.sla-timer {
  background: var(--color-card);
  backdrop-filter: blur(20px);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: 20px;
  margin-bottom: 16px;
  position: relative;
  overflow: hidden;
}
.sla-timer::before {
  content: ''; position: absolute; top: 0; left: 0; right: 0;
  height: 3px; background: var(--color-accent);
  transition: background var(--transition);
}
.sla-timer.warning::before { background: var(--color-warning); }
.sla-timer.critical::before { background: var(--color-error); animation: blink 1s ease infinite; }
@keyframes blink { 0%,100% { opacity: 1; } 50% { opacity: 0.4; } }

.sla-timer-display {
  font-size: 2.4rem; font-weight: 800;
  letter-spacing: -0.04em; line-height: 1;
  font-variant-numeric: tabular-nums;
  color: var(--color-text);
}
.sla-timer.warning .sla-timer-display { color: var(--color-warning); }
.sla-timer.critical .sla-timer-display { color: var(--color-error); }
.sla-timer-label { font-size: 0.78rem; color: var(--color-text-sub); font-weight: 500; margin-top: 4px; }
.sla-timer-controls { display: flex; gap: 8px; margin-top: 12px; }

/* ══════════════════════════════════════════════════
   CHECKLIST (Tecnico)
   ══════════════════════════════════════════════════ */

.checklist { list-style: none; padding: 0; }
.checklist-item {
  display: flex; align-items: center; gap: 12px;
  padding: 14px 16px; border-radius: var(--radius);
  background: var(--color-card); border: 1px solid var(--color-border);
  margin-bottom: 8px; cursor: pointer;
  transition: all var(--transition);
}
.checklist-item:hover { background: rgba(10,132,255,0.04); }
.checklist-item.checked { background: rgba(48,209,88,0.06); border-color: rgba(48,209,88,0.2); }
.checklist-checkbox {
  width: 24px; height: 24px; border-radius: 50%;
  border: 2px solid var(--color-border); flex-shrink: 0;
  display: flex; align-items: center; justify-content: center;
  transition: all var(--transition-spring);
  font-size: 0.8rem; color: transparent;
}
.checklist-item.checked .checklist-checkbox {
  background: var(--color-accent); border-color: var(--color-accent); color: #fff;
  transform: scale(1.05);
}
.checklist-text { font-size: 0.9rem; font-weight: 500; flex: 1; }
.checklist-item.checked .checklist-text { text-decoration: line-through; color: var(--color-text-sub); }

/* ══════════════════════════════════════════════════
   QR SCANNER OVERLAY (Tecnico)
   ══════════════════════════════════════════════════ */

.qr-overlay {
  position: fixed; inset: 0; z-index: 600;
  background: rgba(0,0,0,0.92);
  display: flex; flex-direction: column;
  align-items: center; justify-content: center;
  opacity: 0; pointer-events: none;
  transition: opacity var(--transition);
}
.qr-overlay.open { opacity: 1; pointer-events: all; }
.qr-viewport {
  width: 260px; height: 260px;
  border: 3px solid rgba(255,255,255,0.3);
  border-radius: var(--radius-lg);
  position: relative; overflow: hidden;
  margin-bottom: 20px;
}
.qr-viewport video { width: 100%; height: 100%; object-fit: cover; }
.qr-viewport .scan-line {
  position: absolute; left: 10%; right: 10%;
  height: 2px; background: var(--color-accent);
  box-shadow: 0 0 12px var(--color-accent);
  animation: scanLine 2s ease-in-out infinite;
}
@keyframes scanLine { 0%,100% { top: 10%; } 50% { top: 90%; } }
.qr-hint { color: rgba(255,255,255,0.7); font-size: 0.85rem; text-align: center; }
.qr-close {
  position: absolute; top: 20px; right: 20px;
  width: 44px; height: 44px; border-radius: 50%;
  background: rgba(255,255,255,0.15); border: none;
  color: #fff; font-size: 1.2rem; cursor: pointer;
  display: flex; align-items: center; justify-content: center;
}

/* ══════════════════════════════════════════════════
   DARK MODE TOGGLE
   ══════════════════════════════════════════════════ */

.theme-toggle {
  width: 44px; height: 28px; border-radius: 14px;
  background: var(--color-fill); border: 1px solid var(--color-border);
  position: relative; cursor: pointer; transition: background var(--transition);
  flex-shrink: 0;
}
.theme-toggle::after {
  content: ''; position: absolute; top: 3px; left: 3px;
  width: 20px; height: 20px; border-radius: 50%;
  background: #fff; box-shadow: var(--shadow-sm);
  transition: transform var(--transition-spring);
}
.theme-toggle.dark { background: var(--color-primary); }
.theme-toggle.dark::after { transform: translateX(16px); }

/* ── Color picker ── */
.color-input-wrap { display: flex; align-items: center; gap: 10px; }
.color-input-wrap input[type=color] { width: 44px; height: 44px; border: none; border-radius: 10px; padding: 2px; cursor: pointer; }

/* ── Drag-drop upload area ── */
.upload-area {
  width: 100%;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 10px;
  min-height: 170px;
  border: 2px dashed var(--color-border);
  border-radius: var(--radius);
  padding: 28px 24px;
  text-align: center;
  background: var(--color-card);
  transition: border-color var(--transition), background var(--transition), transform var(--transition), box-shadow var(--transition);
  cursor: pointer;
  box-sizing: border-box;
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.7);
}
.upload-area:hover, .upload-area.dragover {
  border-color: var(--color-primary);
  background: rgba(10,132,255,0.12);
  transform: translateY(-1px);
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.7), var(--shadow-sm);
}
.upload-area input[type=file] { display: none; }
.upload-area #upload-preview {
  width: 100%;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 10px;
  min-height: 100px;
  box-sizing: border-box;
}
.upload-area .upload-icon { font-size: 2.4rem; margin-bottom: 8px; color: var(--color-text-sub); }
.upload-area .upload-icon svg { width: 48px; height: 48px; }
.upload-area p { margin: 0; font-size: 0.92rem; line-height: 1.6; color: var(--color-text-sub); max-width: 100%; white-space: normal; word-break: break-word; }
.upload-area img { max-width: 100%; max-height: 210px; border-radius: 14px; object-fit: cover; }
.upload-area .upload-link { color: var(--color-primary); font-weight: 600; cursor: pointer; }

/* ── Photo grid ── */
.photo-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(120px, 1fr)); gap: 12px; margin-top: 14px; }
.photo-thumb { position: relative; aspect-ratio: 1 / 1; border-radius: var(--radius-sm); overflow: hidden; background: var(--color-fill); box-shadow: var(--shadow-sm); }
.photo-thumb img { width: 100%; height: 100%; object-fit: cover; }
.photo-thumb .remove-photo { position: absolute; top: 8px; right: 8px; width: 26px; height: 26px; border-radius: 50%; background: rgba(255,69,58,0.9); color: #fff; border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; font-size: 0.75rem; }

/* ── Signature pad ── */
.signature-pad-wrap { border: 1.5px solid var(--color-border); border-radius: var(--radius); overflow: hidden; background: var(--color-card); }
.signature-pad-wrap canvas { display: block; width: 100%; touch-action: none; }
.signature-actions { display: flex; gap: 8px; padding: 10px 14px; border-top: 1px solid var(--color-border); background: var(--color-fill); }
.form-note { font-size: 0.92rem; color: var(--color-text-sub); line-height: 1.6; margin-top: 14px; }
.mt-16 { margin-top: 16px; }
.row-row { display: flex; justify-content: space-between; align-items: center; padding: 12px 20px; border-bottom: 1px solid var(--color-border); }

/* ── Stat Pill (mobile compact) ── */
.stat-pill {
  display: flex; flex-direction: column; align-items: center;
  padding: 16px 8px; border-radius: var(--radius);
  background: var(--color-card); border: 1px solid var(--color-border);
  backdrop-filter: blur(20px);
  transition: transform var(--transition);
}
.stat-pill:active { transform: scale(0.96); }
.stat-pill-value { font-size: 1.8rem; font-weight: 800; letter-spacing: -0.04em; line-height: 1; margin-bottom: 4px; }
.stat-pill-label { font-size: 0.68rem; font-weight: 600; color: var(--color-text-sub); text-transform: uppercase; letter-spacing: 0.04em; }

/* ── Section Header ── */
.section-header {
  font-size: 0.78rem; font-weight: 700; color: var(--color-text-sub);
  text-transform: uppercase; letter-spacing: 0.08em;
  margin-bottom: 12px; margin-top: 8px;
}

/* ── Floating Action Button ── */
.fab {
  position: fixed; bottom: calc(80px + var(--safe-bottom)); right: 20px;
  width: 56px; height: 56px; border-radius: 50%;
  background: var(--color-primary); color: #fff;
  border: none; box-shadow: 0 6px 20px rgba(10,132,255,0.35);
  display: flex; align-items: center; justify-content: center;
  font-size: 1.5rem; cursor: pointer; z-index: 90;
  transition: transform var(--transition-spring), box-shadow var(--transition);
}
.fab:hover { transform: scale(1.08); box-shadow: 0 8px 28px rgba(10,132,255,0.4); }
.fab:active { transform: scale(0.95); }

/* ── Skeleton Loading ── */
.skeleton {
  background: linear-gradient(90deg, var(--color-fill) 25%, rgba(120,120,128,0.15) 50%, var(--color-fill) 75%);
  background-size: 200% 100%;
  animation: shimmer 1.5s ease infinite;
  border-radius: var(--radius-sm);
}
@keyframes shimmer { 0% { background-position: 200% 0; } 100% { background-position: -200% 0; } }

/* ── Responsive ── */
@media (max-width: 768px) {
  .sidebar { transform: translateX(-100%); }
  .sidebar.open { transform: translateX(0); }
  .sidebar-toggle { display: flex; }
  .main-content { margin-left: 0; }
  .login-left { display: none; }
  .login-right { width: 100%; padding: 32px 28px; }
  .form-row, .form-row-3 { grid-template-columns: 1fr; }
  .page-content { padding: 20px 16px; }
  .topbar { padding: 0 16px; }
  .stats-grid { grid-template-columns: 1fr 1fr; }
  .card-body { padding: 20px; }
  .upload-area { padding: 24px 18px; min-height: 150px; }
  .upload-area #upload-preview { min-height: 90px; }
  .wizard-actions { flex-direction: column; align-items: stretch; }
  .wizard-actions .btn { width: 100%; min-width: unset; }
  .wizard-actions .btn + .btn { margin-top: 10px; }
}
@media (max-width: 480px) {
  .stats-grid { grid-template-columns: 1fr; }
  .urgency-options { grid-template-columns: 1fr; }
  .upload-area { padding: 18px 14px; min-height: 140px; }
  .upload-area .upload-icon { font-size: 2rem; }
  .upload-area p { font-size: 0.88rem; }
  .form-label { font-size: 0.82rem; }
  .page-content { padding: 18px 12px; }
  .topbar { padding: 12px 14px; min-height: 56px; }
  .form-control { min-height: 44px; }
}